Support - Stream
System Requirements
Digital Rapids Stream hardware runs on a PC with a 32-bit Microsoft Windows operating system. Windows XP users must be using Service Pack 3 or higher.
The minimum CPU is an Intel Pentium 4 processor, with the recommended CPU a quad-core at 2.4 GHz or higher.
Please see the DRC Hardware System Requirements page for additional system requirements, and the DRC-Stream Hardware Guide for installation details.
Note: The number of streams that you can encode in real time (and their resolution/bit rate) is dependant on the speed of your CPU.
An IEEE-1394 port on the host system motherboard or OHCI-compliant IEEE-1394 add-on card in the host system is required for DV input with the DRC-1600 and DRC-2600.
License for Stream 3.3
Upgrading to Stream 3.3 from Stream 3.2, 3.1 or 3.0 is a free upgrade which does not require a new license key.
Upgrading to Stream 3 from Stream 2.5 is a paid upgrade which requires a new license key.
If you purchased Stream 2.5 in 2009 you are eligible for a free upgrade. Please contact register@digital-rapids.com for your new, updated key.
Purchase of Stream 3 includes one year of software maintenance. Software maintenance includes free “point upgrades” (e.g., upgrade from 3.0 to 3.2) and basic support (basic support includes phone support during regular business hours and email support).
Stream 2.x is no longer supported (as of January 1, 2010).
For more information, please contact your Digital Rapids reseller or sales representative or click here.
Latest Stream 3.3 Software and Manuals (LE and FE)
Stream 3.3.2.b28 Software
Use this installer package if you have a system that includes a DRC-Stream PCI board (DRC-500 to DRC-5650) but does NOT include a Digital Rapids PCIe Flux board.
Stream 3.3.2.b28 Software and Flux Support
Use this installer package if you have a system that includes a Digital Rapids PCIe Flux board (DRC-6510 and DRC-6550).
Stream 3.3.2.b28 Readme
Stream 3.3 Software User's Guide
Digital Rapids Hardware Guide
Stream 3.3 Documents Package
All of the documentation installed by Stream (user's guides, codec guides, etc.).
Latest Stream 2.5 Software and Manuals (LE, Pro, Enterprise)
Stream 2.5.2.b63 Software
On2 VP6 FLV decoder patch for Stream 2.5.2: On2_Decoder_Patch.zip
DR Transcode/Broadcast Manager patch for Stream 2.5.2: Media Manager Patch.zip
Stream 2.5.2.b63 Readme
Stream 2.5 Software User's Guide
DRC Key Patch
DRC Key Patch: This patch is for customers who are running Stream 2.4.0 or earlier versions who receive a new key after April 13, 2008.
Turnkey Server Unpacking and Installation Guides
StreamZ (2RU) Unpacking and Installation Guide (Europe)
StreamZ (3RU) Unpacking and Installation Guide (North America)
StreamZHD Unpacking and Installation Guide (North America)
StreamZHD Unpacking and Installation Guide (Europe)
Latest Stream VOD Packager Software
Stream VOD Packager 1.0.b27
For Stream VOD Packager software customers. Requires a Stream VOD Packager license.
Additional Information
For GPI configuration information, click here. |