Support - Stream
System Requirements
Digital Rapids Stream hardware runs on a PC with a Microsoft Windows operating system. Windows XP users must be using Service Pack 3 or higher.
The minimum CPU is a dual-core processor or dual processors, with the recommended CPU a quad-core at 2.4 GHz or higher.
Please see the DRC Hardware System Requirements page for additional system requirements, and the Digital Rapids Hardware Guide for installation details.
Note: The number of streams that you can encode in real time (and their resolution/bit rate) is dependant on the speed of your CPU.
An IEEE-1394 port on the host system motherboard or OHCI-compliant IEEE-1394 add-on card in the host system is required for DV input with the DRC-1600 and DRC-2600.
License for Stream 3.7
Upgrading to Stream 3.7 from Stream 3.3 or earlier requires a new key. Upgrading to Stream 3.7 from 3.4 or later does not require a new key. If your Maintenance is up to date please contact Digital Rapids Support and provide your hardware ID for your free 3.7 key.
Purchase of Stream 3 includes one year of software maintenance.
Software Maintenance includes all "point" software upgrades and bug fixes (e.g. 3.6 to 3.7), not including new chargeable options, and Standard Support.
Standard Support is telephone and email support during regular business days from 10am to 6pm based on the time zone of the regional Digital Rapids Support Office.
Stream 2 is no longer supported (as of January 1, 2010).
For more information about upgrades or about renewing your Maintenance, please contact your Digital Rapids reseller or sales representative or click here.
Stream 3.7 Software and Manuals (LE and FE)
Before upgrading to this build please read the Installation/Upgrade section in the Readme.
Stream 3.7.1.b21 Software
Use this installer package if you have a system that includes a DRC-Stream PCI board
(DRC-500 to DRC-5650) but does NOT include a Digital Rapids PCIe Flux board.
Stream 3.7.1.b21 Software and Flux Support
Use this installer package if you have a system that includes a Digital Rapids PCIe Flux board models DRC-6510, 6550, 4200, 4100, 3510, 3550, 2200, 2100.
Stream 3.7.1.b21 Readme
Stream 3.7 Software User's Guide
Digital Rapids Hardware Guide
Stream 3.6 Software and Manuals (LE and FE)
Before upgrading to this build please read the Installation/Upgrade section in the Readme.
Stream 3.6.0.b24 Software
Use this installer package if you have a system that includes a DRC-Stream PCI board
(DRC-500 to DRC-5650) but does NOT include a Digital Rapids PCIe Flux board.
Stream 3.6.0.b24 Software and Flux Support
Use this installer package if you have a system that includes a Digital Rapids PCIe Flux board models DRC-6510, 6550, 4200, 4100, 3510, 3550, 2200, 2100.
Stream 3.6.0.b24 Readme
Stream 3.6 Software User's Guide
Digital Rapids Hardware Guide
Stream 3.6 Documents Package
All of the documentation installed by Stream (user's guides, codec guides, etc.).
Stream 3.5 Software and Manuals (LE and FE)
Stream 3.5.0 is for use with DRC-4200, 4100, 2200 or 2100 boards ONLY.
A later release of Stream 3.5 will be made available for all Digital Rapids boards.
Stream 3.5.0.b5 Software
Use this installer package ONLY if you have a system that includes a DRC Flux board models 4200, 4100, 2200, 2100
MPEG2 TS with PCM audio Patch for Stream 3.5.0: This patch fixes an issue when using the MainConcept MPEG Encoder in Stream to create Transport Stream files that include PCM audio.
Broadcast Manager and DRC-2100 and DRC-4100 Patch for Stream 3.5.0: This patch fixes an issue when controlling Stream using Broadcast Manager where single channel DRC-2100 and 4100 boards are incorrectly shown as two resources.
Stream 3.5.0.b5 Readme
Stream 3.5 Software User's Guide
Digital Rapids Hardware Guide
Stream 3.4 Software and Manuals (LE and FE)
Before upgrading to this build please read the Known Limitations section in the Readme.
Stream 3.4.0.b35 Software
Use this installer package if you have a system that includes a DRC-Stream PCI board
(DRC-500 to DRC-5650) but does NOT include a Digital Rapids PCIe Flux board.
Stream 3.4.0.b35 Software and Flux Support
Use this installer package if you have a system that includes a Digital Rapids PCIe Flux board models DRC-6510, 6550, 3510 or 3550.
Smooth Streaming Patch for Stream 3.4.0: This patch fixes an issue when delivering Smooth Streaming outputs to an Akamai IIS Server.
Transcode Manager Patch for Stream 3.4.0: This patch fixes an issue when decoding MXF source files using Transcode Manager. (It does not affect Stream if you are not using Transcode Manager.)
GXF and LXF Decoding Patch for Stream 3.4.0: This patch fixes an issue when decoding GXF and LXF source files in Stream, as well as a GXF decoding issue specific to Transcode Manager.
MPEG2 TS with PCM audio Patch for Stream 3.4.0: This patch fixes an issue when using the MainConcept MPEG Encoder in Stream to create Transport Stream files that include PCM audio.
Stream 3.4.0.b35 Readme
Stream 3.4 Software User's Guide
Digital Rapids Hardware Guide
Stream 3.3 Software and Manuals (LE and FE)
Stream 3.3.3.b47 Software
Use this installer package if you have a system that includes a DRC-Stream PCI board
(DRC-500 to DRC-5650) but does NOT include a Digital Rapids PCIe Flux board.
Stream 3.3.3.b47 Software and Flux Support
Use this installer package if you have a system that includes a Digital Rapids PCIe Flux board models DRC-6510, 6550, 3510 or 3550.
Stream 3.3.3.b47 Readme
Stream 3.3 Software User's Guide
Digital Rapids Hardware Guide
Stream 2.5 Software and Manuals (LE, Pro, Enterprise)
Stream 2.5.2.b63 Software
On2 VP6 FLV decoder patch for Stream 2.5.2: On2_Decoder_Patch.zip
DR Transcode/Broadcast Manager patch for Stream 2.5.2: Media Manager Patch.zip
Stream 2.5.2.b63 Readme
Stream 2.5 Software User's Guide
DRC Key Patch
DRC Key Patch: This patch is for customers who are running Stream 2.4.0 or earlier versions who receive a new key after April 13, 2008.
Turnkey Server Unpacking and Installation Guides
StreamZ (2RU) Unpacking and Installation Guide (Europe)
StreamZ (3RU) Unpacking and Installation Guide (North America)
StreamZHD Unpacking and Installation Guide (North America)
StreamZHD Unpacking and Installation Guide (Europe)
Latest Stream VOD Packager Software
Stream VOD Packager 1.0.b27
For Stream VOD Packager software customers. Requires a Stream VOD Packager license.
Additional Information
For GPI configuration information, click here. |