Privacy Policy

At Digital Rapids Corporation ("DRC"), we respect the privacy of our customers, our prospective customers and visitors to our website. This privacy policy outlines our current practices regarding the collection, use and disclosure of information through the DRC corporate website and related DRC-owned sites.

What information do we collect?

Non-Individually Identifiable (Anonymous) Information

This website will automatically collect, monitor and/or store standard information available from your web browser regarding your use of the site. This information is collected in anonymous, non-individually identifiable form. Examples of this information include the domain name or Internet Protocol ("IP") address used to access our website; device and connection information such as browser type and version, operating system, and platform used to access our website; the pages visited on our site; referring and exit pages; and the dates and times of the visits. This data is used to administer the website and provide us with information about how visitors use our site that helps us improve your site experience.

Voluntarily Submitted Personal Information

We have a number of areas of our website through which you can request information from us, subscribe to our electronic mailing lists or submit comments. If you take advantage of these opportunities, we request Personal Information from you to allow us to respond or follow up appropriately. We may collect, monitor and store information such as your name, company name, postal address, phone number, e-mail address, domain-related information and other information that helps us respond appropriately. You will always know when we are collecting this information, and disclosure is always voluntary.

Additionally, in order for you to access certain content or features on this website, we ask you to register by completing and submitting a registration form. This form may include the same types of Personal Information listed above plus additional demographic information such as your principal professional field. Again, you will always know when we are collecting this information, and disclosure is voluntary.

Finally, we also try to make it easy for you to reach us by e-mail for further information. If you do decide to e-mail us, it is important for you to know that it is likely that you will intentionally, or perhaps inadvertently, send Personal Information.

How do we use the Personal Information we collect?

Most importantly, we do not trade, sell, rent, lease, or otherwise share Personal Information with outside parties.

As detailed above, any Personal Information that you disclose to us is done so voluntarily. Such Personal Information may include your name, company name, postal address, phone number, e-mail address, domain-related information and other information that helps us respond to your requests appropriately. We use this information for our own business and marketing purposes, including programs conducted for us by our contractors; to respond to your voluntary inquiries; and to support your usage of our products and services. Similarly, if you identify yourself or provide Personal Information by submitting a comment or sending us an e-mail message, may use this information for the same purposes described above. We may on occasion also match or combine the Personal Information that you provide with information that is already in our records or obtained from other sources, whether collected online or offline.

Use of cookies on this website

This website uses cookies for some functionality and to provide information that helps us continually improve the user experience. Cookies are small text files containing alphanumeric data that are placed on your computer or mobile browsing device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Details about the use of cookies on this website, including information on how to disable cookies, can be found on our Cookies page.

Will DRC disclose the information it collects to outside parties?

DRC does not trade, sell, rent, lease, or otherwise share Personal Information with outside parties without your consent. Only DRC's employees and third party contractors providing services for DRC are provided access to the information, and only in connection with their services for DRC.

DRC may provide generic statistics about our traffic patterns and related site information to outside parties, but these statistics will never include Personal Information.

Notwithstanding the above, we reserve the right to disclose Personal Information if required to operate or maintain our systems, or pursuant to a court order, subpoena or similar request. We may disclose your Personal Information when we reasonably believe that it is required by a law or legal process and to protect and defend the rights and interests of DRC, its affiliates, suppliers, or users.

Direct marketing and your preferences

We may use Personal Information about you which we hold in order to provide you with information about product updates, marketing announcements and other information which relates to our products or services or which we believe may be of interest to you.

When you provide us with Personal Information, you will usually be given the option to let us know whether we may use that that information for direct marketing purposes such as our e-mail newsletter. We will only use that information for the purpose of direct marketing in accordance with your preferences or where we are otherwise permitted to do so by law (such as "Implied Consent" if you have purchased a product from us, submitted an inquiry or otherwise have an existing business relationship as defined by law). Where your consent is required, we will usually ask for it it by asking to you tick an "opt-in" box on the pages of this website where we ask for information about you. The "opt-in" box may or may not be split between different classes of information or different means of marketing.

If you wish to subsequently change your direct marketing preferences (whether or not you are "opted in") you may do so by contacting us by phone or by mail at our corporate headquarters; or by e-mailing us at info@digitalrapids.com. When you opt-out of direct marketing communications from us, you may still receive administrative messages (such as order confirmations or billing notices), legally mandated notices, and critical messages that relate to the ability to use products or services you have purchased from us.

Links to third-party websites

DRC has links on some of its website pages that will link users to third party websites. DRC is not responsible for the privacy or other policies of any third party websites with which it has links, or of the links offered on such third party websites. Please refer to the operators of such third party websites for information on their individual privacy policies. A link on the DRC website to a third party website does not indicate endorsement of that website.

Third-party functionality

Like most websites, some features of this site such as social media sharing functions utilize third-party services or components that are subject to the third party's own privacy policies, which may or may not be consistent with those of DRC. These features may also result in third-party cookies being saved on your system; these cookies are governed by the third party's privacy policies, not those of DRC. More information about these third-party cookies, including information on how to disable cookies, can be found on our Cookies page. Our service providers may also use cookies, web beacons, clear .gifs or similar technologies to track the delivery of direct marketing e-mail messages.

Security

DRC uses its best efforts to promote the security, integrity, and privacy of any Personal Information that you disclose. Unfortunately, no computer system or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while DRC strives to protect your Personal Information, DRC cannot guarantee the security of any information you transmit to us.

As in the "real" world, the Internet, or "virtual" world, has to contend with criminals, cheats and liars. Using the Internet carries risks that you must be aware of. We cannot vouch for the security of information sent over and through computers that we do not administer. We do promise to do our best to protect your Personal Information while it is stored in our computers. We also promise to use our best efforts to protect your Personal Information while it is in transit to and while it is stored in our computers.

Changes to this privacy policy

DRC may, at its discretion, review and, if appropriate, revise this online privacy policy and its website operations. We reserve the right to change this policy at any time without notice. Any changes to this policy will be posted on this web page. You are advised to check this page from time to time in order to ensure that you are aware of any changes and that they are acceptable to you.

Tell us what you think

DRC welcomes your questions and comments about privacy. Please an send e-mail to info@digitalrapids.com.

Last Updated: November 30, 2012