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Support - Stream Live

System Requirements

Stream Live ships as a fully configured encoding system.

Please see the Stream Live User's Guide for more information about the number of streams that you can expect to encode in real time (and their resolution/bit rate).

License for Stream Live

You must register your product in order to obtain a Digital Rapids Stream Live license for your system. When you launch Stream Live if your Stream Live software has not yet been authorized to run (by applying a license key) you will see a warning window.

Stream Live 1.8 requires a license key for Stream Live 1.5 or higher. If your Maintenance period has not expired this new key is free. Please contact Digital Rapids Support for your new key.

Purchase of Stream Live includes one year of software maintenance.
Software Maintenance includes all "point" software upgrades and bug fixes (e.g. 1.5 to 1.8), not including new chargeable options, and Standard Support.
Standard Support is telephone and email support during regular business days from 10am to 6pm based on the time zone of the regional Digital Rapids Support Office.

Stream Live 1.8 Software and Manuals

Stream Live 1.8.3.b32 Software and Flux Drivers
This installer package includes the software and drivers needed for systems with a Flux board and for systems with the older PCI Stream boards.

Stream Live 1.8.3.b32 Readme

Stream Live Software User's Guide

For older versions of the Stream Live software please see this page.

Upcoming Events

Digistor “Media Over IP” Event (Sydney)
September 19, 2012
Sydney, Australia

Next TV Summit
September 20, 2012
San Francisco, California

Digistor “Media Over IP” Event (Melbourne)
September 25, 2012
Melbourne, Australia

Broadcast India 2012
October 10-12, 2012
Mumbai, India

New England Broadcast Cable Expo
October 16, 2012
Providence, Rhode Island

SMPTE 2012
October 23-25, 2012
Hollywood, California